Contact Us

Reach out. We're ready to help.

Whether you're ready to start treatment today, have questions about our programs, need help understanding your insurance options, or just want to talk to someone — our team is here. Every call and message is answered by a real person who genuinely cares.

We're here for you — anytime.

Our admissions and support team is available 24 hours a day, 7 days a week, 365 days a year — including all holidays. When you call, you'll speak with a real person immediately. We don't use automated phone trees or voicemail systems for our admissions line.

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Main Admissions Line (800) 555-0100
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Email admissions@mountainsiderecovery.com
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Our Address 1234 Summit Ridge Road, Evergreen, CO 80439
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Admissions Hours 24 hours a day, 7 days a week
365 days a year — including all holidays
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Clinical Fax (800) 555-0101

Department Direct Lines

🏥 Admissions: (800) 555-0100

👨‍👩‍👧 Family Services: Ext. 102

💳 Billing & Insurance: Ext. 103

🎓 Alumni Services: Ext. 104

💼 Professional Referrals: Ext. 105

JCAHO CARF HIPAA State Licensed

Send us a message.

Prefer to start in writing? Fill out the form below and a counselor will respond within one hour during business hours, or first thing the next morning. Your information is completely confidential.

🔒 Your information is 100% confidential and protected by HIPAA and 42 CFR Part 2.

📍 Mountainside Recovery Center

1234 Summit Ridge Road, Evergreen, CO 80439

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What to Expect When You Call

No scripts. No pressure. Just help.

We know that making this call takes courage. Our admissions counselors are trained to create a space where you feel safe being honest — about what you're going through, what you've tried before, what you're afraid of, and what you hope for.

Your call will typically last 20–30 minutes, though it can be shorter or longer depending on what you need. There is no obligation to enroll in treatment as a result of the call. There is no sales pitch. There is no judgment.

At the end of the call, you'll have a clearer picture of what your options are — and we'll have a clearer picture of how to best help you or your loved one.

During your call, you can expect:

  • A real person — no phone trees or hold music
  • A warm, judgment-free conversation
  • Questions about your situation and needs
  • Honest information about our programs and whether they're right for you
  • A free benefits check if you have insurance
  • Answers to any questions you have, however many
  • Zero pressure to make a decision on the spot
  • Next steps laid out clearly if you choose to move forward